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Make sure you have a current backup of your
data!!!
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- Go to START and click with the RIGHT mouse button.
- Select EXPLORE.
- On the left side of the screen find the drive and
folder where People’s Choice is located (ex: C drive, People folder) and
click on it once so it is highlighted.
- Click on Tools (at the top of the window), then click
on Find, then on Files or Folders.
- The Find window will be opened. In the NAMED: box
type in 1*.* then click on FIND NOW.
This will locate all the temp files on that begin
with 1 and list them in lower portion of the window. Go to EDIT at the top
of the window and click on SELECT ALL. This will highlight all the files in
the lower portion of the window. Once the files you want to delete are
highlighted, press your Delete key on the keyboard. This will delete the
files selected.
- Go back to Step 5 and type in 2*.*, then click FIND
NOW and delete the files as outlined in step 5. Repeat Step 5 by
finding all files with 3*.*, 4*.* etc. until you have completed the process
all the way through 9*.*
- Type *.idx in the Named box and click on FIND NOW.
Select all files found and press the delete key.
- Type *.cdx in the Named box and click on FIND NOW.
Select all files found and press the delete key.
- Type GNCOMP*.DBF in the Named box and click on FIND NOW. Search the files listed in the lower portion of the window and select
all files that show GNCOMP## (where ## stands for the company number
such as 01, 02, 99 etc.) DO NOT SELECT ANY FILES THAT SAY GNCOMP.DBF .
Delete only the files that have a number between and/or including 01 and
99 after the gncomp. Press
the delete key to delete the selected files. If you receive any
warning messages, STOP and call the Support Center at 888-221-7905.
- Then click on the X in the upper right hand corner of
the window to get back to your desktop.
- Open the People’s Choice program. The system will
rebuild the index files the first time you enter People’s Choice after
deleting the temp files.
For a complete System Maintenance routine you should continue
with the remaining steps. However, these steps may be performed at a later time.
- Find the Recycle Bin on your desktop and empty it.
- Go to START, PROGRAMS, ACCESSORIES, SYSTEM
TOOLS.
- Select SCANDISK.
- Choose your hard drive and select Standard type
of test. Once Scandisk is complete proceed to the next step.
- Go to START, PROGRAMS, ACCESSORIES, SYSTEM
TOOLS.
- Select DISK DEFRAGMENTER.
- Choose your C: drive/local drive and press OK.
(Even if the instructions indicate your disk is 0% fragmented, do this step)
- Re-start your computer.
PLEASE REMEMBER the importance of implementing a good backup
routine. We recommend you rotate diskettes, tapes, zip drives or
whatever method you are currently using to backup your system. The more
often you use People's Choice, the more often you should backup. Also,
it is a good practice to archive a backup on a monthly basis. Diskettes,
tapes and zip drives can and do become defective over time. If you are
backing up on a defective system, you will be unable to retrieve important
information should your computer crash. With a good backup, you can have
your company up and running in no time. Without a good backup, you could
be looking at days or weeks to re-enter your company's vital financial
information. A functional backup is the cheapest insurance any company
will ever obtain.
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