If you receive the error message when trying to backup or restore from a zip drive, please print this page first, then follow the instructions on downloading a patch file.

Click HERE to download the patch file. You should receive a message asking what you would like to do with this file. Choose Save this file to disk.... you will get a dialog box asking where you would like to save it to. Choose the directory where you have your People's Choice program stored.... usually c:\people .

After you have saved the file to your hard drive, you should not receive the error message any longer. If you do, please contact support at 888-221-7905.