Choice Technologies, Inc. Error Fatal System Error - Procedure L_ROLLDELT

 

If you encounter a fatal system error run the following Utilities.  If that does not correct the problem please call the Technical Support Center at 888-221-7905.

Version: People's Choice 4.2 and 5.0

INSTRUCTIONS for RUNNING UTILITIES

Be sure you have a CURRENT backup of your data.  If you do not have a current backup, complete one before proceeding on a newly formatted set of diskettes.  DO NOT back up over your most recent set of backups.

Complete the following steps:

1.  Go to the Payroll & Disbursement menu
2.  Go to #6 Utilities
3.  Go to D System Access
4.  Type the password fox and press enter
5.  At the gray bar, type the following commands, one at a time:

Do fixat   (press enter)

Do fixdtllk   (press enter)

Do fixutn   (press enter)

Do orphans   (press enter)

Please note any error messages you receive.  In the event of fatal system errors, please print or copy them down, and call for support at 888-221-7905 or fax the errors to 712-262-0266.

6.  After completing the utility steps, follow the instructions for the gwrepost and baltest.

Be certain to establish a routine system for completing and maintaining backups of your accounting data.  This is the simplest and cheapest insurance you can have to protect you and your business against unexpected loss due to mechanical failure, fire, or natural disasters.

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