This message may relate to corrupted data files, a damaged index file, or a problem with the program files. The following suggestions can be used as an attempt to correct.

• Right click on the Start button and then left click on Find/Search button.  When the Find window opens type *.IDX in the NAMED box.  In the Look In box type C:\PEOPLE (or whatever directory your People's Choice is loaded in).  Then click on Find Now.  A list of all files found will appear.  Click on Edit, Select All so all files are highlighted.  Then press the Delete key on your keyboard.  Once the files are deleted go back to the NAMED box and type *.CDX and repeat the above process to find and delete the files.  When the files have been deleted re-enter People's Choice and repeat the steps that originally caused the error to verify that the system is operating properly.


• Reinstall the program files. Add a new company and restore company data from the most recent back-up into the new company.  Repeat the steps that originally caused the error to verify that the system is operating properly.